The sixth round of public hearings will be held in Melbourne at the Owen Dixon Commonwealth Law Courts Building at 305 William Street from Monday 10 September to Friday 21 September.

The sixth round of public hearings will consider issues associated with the sale and design of life insurance and general insurance products, the handling of claims under life insurance and general insurance policies, and the administration of life insurance by superannuation trustees. The hearings will also consider the appropriateness of the current regulatory regime for the insurance industry.

The Commission presently intends to deal with these issues for the purposes of the public hearings by reference to the case studies set out below. These include the natural disaster case studies that were originally to have been examined in the fourth round of public hearings. Entities are named in alphabetical order and not in the order in which the evidence of those entities will be heard.

Module 1: Life Insurance

  • AMP
  • ClearView
  • CommInsure
  • Freedom Insurance
  • REST
  • TAL

Module 2: General Insurance

  • AAI (Suncorp)
  • Allianz
  • IAG
  • Youi

Module 3: Regulatory regime

  • Code Governance Committee
  • Financial Services Council
  • Insurance Council of Australia

During the hearings, evidence will also be given by consumers of their particular experiences. The entities that are the subject of consumer evidence will be informed by the Commission. Further topics may be included and the list above will be updated accordingly before the hearings commence.

Any application for leave to appear at the hearings in respect of the case studies listed in the table above should be made in the prescribed form in accordance with Practice Guideline 3.

Applications must be received by 5pm on Friday 31 August 2018

This document is designed to provide helpful general guidance on some key issues relevant to this topic. It should not be relied on as legal advice. It does not cover everything that may be relevant to you and does not take into account your particular circumstances. It is only current as at the date of release. You must ensure that you seek appropriate professional advice in relation to this topic as well as to the currency, accuracy and relevance of this material for you.
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