Review of External Dispute Resolution and Complaints Schemes

The terms of reference for the independent review into the financial system’s external dispute resolution and complaints framework have been released by Minister for Revenue and Financial Services, Kelly O’Dwyer MP. The role, powers, governance and accountability of...

‘Yes Cover’ Means ‘Oh No!’ For Optus Mobile Phone Insurance

Last updated 13 July 2016  Background On 12 July 2016 ASIC issued a media release advising that in response to ASIC concerns Optus Insurance Services Pty Ltd (Optus) will refund approximately $2.4 million (including interest) to around 175,000 Optus mobile phone...

Update on Group Purchasing Bodies

Current as at 15 July 2016 EXECUTIVE SUMMARY ASIC Class Order 08/1 Group Purchasing Bodies (GPBs) has yet again been amended to extend the transition period for the breach reporting requirements in relation to the Class Order relief. The above is aimed to allow ASIC,...