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The seventh round of public hearings will be held in Sydney at the Lionel Bowen Building, 97-99 Goulburn Street, from  Monday 19 November to Friday 23 November, and in Melbourne at the Commonwealth Law Courts Building, 305 William Street, from Monday 26 November to...

From 1 November 2018, customers of firms operating across financial services, credit and superannuation will have access to AFCA's free and independent dispute resolution service. This will allow them to deal with complaints that are not directly resolved by the...

In preparation for the sixth round of hearings, the Commission has published the following background papers: Background Paper 26: Some features of the general and life insurance industries which discussed some of the factors that influence how insurers provide...

The sixth round of public hearings will be held in Melbourne at the Owen Dixon Commonwealth Law Courts Building at 305 William Street from Monday 10 September to Friday 21 September. The sixth round of public hearings will consider issues associated with the sale and...

ASIC has commenced Federal Court proceedings against Westpac in relation to alleged poor financial advice in relation to one of its advisers. In four sample client files, the adviser: • breached the best interests duty under the Corporations Act (the Act); • provided...

The RC has released further information on the Round 4 hearings on experiences with financial services entities in regional and remote communities, which will be held from 25 June – 29 June 2018 and 2 July – 6 July 2018. The Round 4 hearings will focus on issues...

The fourth round of hearings have been announced and will be held between 25 June 2018 – 29 June 2018 and 2 July – 6 July 2018. These hearings will focus on issues affecting Australians who live in remote and regional communities, which relate to farming finance,...

The Minister for Revenue and Financial Services, the Hon Kelly O’Dwyer MP, announced the authorisation of Australian Financial Complaints Limited to operate the Australian Financial Complaints Authority (AFCA). AFCA is the new one-stop shop dispute resolution body for...

The ASIC Enforcement Review Taskforce was established in October 2016 to fulfil the Government's commitment to review the adequacy of ASIC's enforcement regime in response to the Murray Financial System Inquiry. The Taskforce provided its report to Government in...