NSW to Remove Emergency Services Levy

The NSW Government has announced that the emergency services levy (ESL) on insurance policies will be abolished in favour of a property-based charge paid alongside council rates from July 2017. This leaves stamp duty and GST which apply to most policies next on the...

FOS Circular October 2015

FOS has released a document in Circular, Issue 23 - October 2015 explaining its approach to disputes where an insurer denies a claim because a general insurance contract was cancelled due to the consumer failing to pay a premium. To request a full summary of the...

FOS Circular Published on 22 July 2015

   THE FOS CIRCULAR PUBLISHED ON 22 JULY 2015 1.0   CHIEF OMBUDSMAN’S MESSAGE   1.1   As of 15 June 2015 FOS has eliminated the dispute backlog at all stages of our dispute process. This means that there are no disputes that have been unallocated for more than...