FOS Circular October 2015

FOS has released a document in Circular, Issue 23 - October 2015 explaining its approach to disputes where an insurer denies a claim because a general insurance contract was cancelled due to the consumer failing to pay a premium. To request a full summary of the...

FOS Circular Published on 22 July 2015

   THE FOS CIRCULAR PUBLISHED ON 22 JULY 2015 1.0   CHIEF OMBUDSMAN’S MESSAGE   1.1   As of 15 June 2015 FOS has eliminated the dispute backlog at all stages of our dispute process. This means that there are no disputes that have been unallocated for more than...